Service support

Pre-sale

1. Provide customers with professional consulting services.

2. A professional customer service team provides a reasonable procurement/configuration plan for hotel end users.

3. Match the actual needs of customers, and the overall product quality/service coefficient ≥ product price.

On sale

1. The customer selects the product and makes a quotation according to the product specifications, materials and parameters.

2. Sincerely / timely feedback the order progress to customers, the delivery date is as fast as possible, and the packaging work is done when the goods are delivered, and the safety, time, and handover issues of the cargo transportation link are carefully implemented.

After sale

1. The products sold by the company are responsible for after-sales in accordance with the national three guarantees regulations.

2. The electronic products sold by our company are guaranteed for one year free of charge.

3. The full-time customer service matches the after-sales service, is responsible for one thing, does not repeat the problem, and does not let customers bother.